Privacy Policy
Last updated: June 2026
Information We Collect
When you book a visit, we collect your name, email, phone number, address, pet details (name, type, breed, notes), and payment information processed securely through our payment provider. We do not store full credit card numbers on our servers.
How We Use Your Information
We use your information to schedule and deliver pet care visits, process payments, send appointment reminders and updates, and improve the service. We do not sell your personal information.
Sharing
We share information only with service providers required to deliver your booking — for example, Stripe for payments and our authentication and database providers. These providers are bound by confidentiality obligations.
Cookies & Analytics
We use essential cookies to keep you signed in and to remember your booking session. We may use privacy-respecting analytics to understand how the site is used.
Data Retention
We retain booking and pet records as needed to provide ongoing care and to meet legal and tax obligations. You may request deletion of your account data at any time.
Your Rights
You may request access to, correction of, or deletion of your personal information. Contact us through the booking page to make a request.
Security
We use industry-standard safeguards, including encrypted connections and managed authentication, to protect your information. No method of transmission over the internet is 100% secure.
Changes
We may update this policy. We will revise the date above when changes are made.